Knowledge, skills, training and experience
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Customer Service experience is preferred
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Demonstrable ability to work independently with good decision-making skills
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Self-motivated and enjoys teamwork
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Strong customer service mentality with superior interpersonal skills
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Good technical knowledge and capability (multi-skilled) to perform each airport job function (with a requirement to pass all training arranged by department and AHQ)
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Good understanding of Company policies and procedures and required local and international regulatory procedures
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Ability to work in pressurised situations such as disruption, Emergency and Accident and contingency situations
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To complete other assignment allotted by his/her supervisors.
Requirements:
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Taiwan national register and holding Taiwan ID card
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University degree
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TOEIC certificate is required to submit with the application and SW test is preferred
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Punctuality on every duty
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Availability to work shifts (includes overnight shifts)
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Availability for shift adjustment or extension regarding flight disruptions handling, manpower requirement
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To conform to employee discipline, safety & Security requirement, and grooming & dress code
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